Returns + Exchanges

At Karolyne Ashley we ensure that every garment is made with supreme quality and care. If you have an issue with your purchase please contact the Karolyne Ashley Team within 5 days of you receiving your order.

  • Returns may only be processed within 14 days of your item delivery.
  • For full refund on your purchase, items must be in the original packaging, unworn, with all tags in place.
  • Once the item has been received and inspected in the Karolyne Ashley Studio you will have the option of receiving a Full Refund or Store Credit to use towards your next purchase.
  • Shipping fees associated with return items are not covered by
  • Return shipping labels will be provided at the time of your Return request.
  • Any fees associated with the return item will be deducted from your final refund.